Terms and Conditions
About Us
GENERAL TERMS AND CONDITIONS OF SALE (CGV)
This applies to all AOLONE group sites and all ours subdomains; see attached list.AOLONE DIGITAL GROUP
( https://www.aolone-digital-group.com/worldwide.html )
www.aolone.asia,www.aolone.at,www.aolone.ch,www.aolone.co.uk,www.aolone.com,www.aolone.de,www.aolone.es, www.aolone.eu,www.aolone.in,www.aolone.it,www.aolone-digital-group.com,www.aolone-media-group.com, www.city-pack.eu,www.european-hotel-directory.eu,www.european-manufacturer-directory.eu,www.pack-export-africa.com, www.pack-export-asia.com,www.pack-export-asia.eu,www.pack-export-europe.com,www.pack-export-pme.fr, www.pack-export-pmi.fr, www.pack-export-usa.com, www.pack-express-seo.com, www.pack-hotel.eu, www.pack-one-seo.com, www.pack-pro-seo.com, www.pack-pro-tourisme.com, www.pack-site-seo.com, www.pack-web-seo.com, www.ski-resort-pack.eu,
1. Scope and Purpose
These General Terms and Conditions of Sale (hereinafter “CGV”) govern all sales of products and/or services offered by AOLONE DIGITAL GROUP (hereinafter “the Company”) via its websites and digital platforms.
By placing an order, the customer (hereinafter “the Client”) fully and unreservedly accepts these CGV.
2. Company Information
Company Name: AOLONE
Legal Form: SARL
Registered Address: Case Postale 42, 1110 Morges 1, Switzerland
Email: info@aolone.eu
Phone:
Registration Number: CHE-223.286.096.
Legal Form: SARL
Registered Address: Case Postale 42, 1110 Morges 1, Switzerland
Email: info@aolone.eu
Phone:
Registration Number: CHE-223.286.096.
3. Products and Services
The Company provides digital services including, but not limited to:
- Web development
- Digital marketing
- Branding and design
- Software solutions
- Consulting services
Product and service descriptions are available on the Company’s websites and are subject to change without notice.
4. Pricing
All prices are indicated in [currency] and are exclusive/inclusive of VAT (specify).
The Company reserves the right to modify its prices at any time. However, services will be billed based on the rates in effect at the time of order confirmation.
5. Orders
Orders are considered valid once:
- The Client has accepted a quotation or completed an online purchase
- Payment has been confirmed (if applicable)
The Company reserves the right to refuse or cancel any order in case of dispute, non-payment, or suspected fraud.
6. Payment Terms
Payment terms are as follows:
- Methods: [Credit card, bank transfer, PayPal, etc.]
- Schedule: [Full payment upfront / installment-based / milestone-based]
Late payments may result in:
- Suspension of services
- Late fees of 2 % per month
- Legal action if necessary
7. Delivery and Performance
Digital services are delivered within the timeframe agreed upon in the quotation or contract.
Delays caused by the Client (e.g., lack of information, approvals) may extend delivery timelines.
8. Right of Withdrawal
For consumers (if applicable under local law):
The Client has the right to withdraw within [14] days from the date of purchase, except for:
The Client has the right to withdraw within [14] days from the date of purchase, except for:
- Fully delivered digital services
- Customized or personalized services
9. Refund Policy
Refunds may be granted under the following conditions:
- Service not delivered as agreed
- Cancellation before work has commenced
No refunds will be issued once the service has been substantially performed.
10. Client Obligations
The Client agrees to:
- Provide accurate and complete information
- Cooperate during project execution
- Respect agreed deadlines
Failure to comply may result in service delays or termination without refund.
11. Intellectual Property
All content, designs, and deliverables remain the property of the Company until full payment is received.
Upon full payment, ownership or usage rights are transferred as defined in the contract.
The Company retains the right to showcase completed work for portfolio and marketing purposes unless otherwise agreed.
12. Liability
The Company shall not be held liable for:
- Indirect damages (loss of revenue, data, business opportunities)
- Issues caused by third-party tools or platforms
Liability is limited to the amount paid by the Client for the service.
13. Confidentiality
Both parties agree to keep confidential all sensitive information exchanged during the course of the business relationship.
14. Data Protection
The Company complies with applicable data protection laws (e.g., GDPR).
Client data is collected and processed solely for the purpose of providing services and will not be shared without consent.
15. Force Majeure
The Company shall not be held responsible for delays or failures caused by events beyond its control, including but not limited to:
- Natural disasters
- Cyberattacks
- Government restrictions
16. Termination
Either party may terminate the agreement under the following conditions:
- Mutual agreement
- Breach of contract
Work completed up to termination remains payable.
17. Governing Law and Jurisdiction
These CGV are governed by the laws of Switzerland.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Lausanne, Switzerland.
18. Amendments
The Company reserves the right to update these CGV at any time. The applicable version is the one in effect at the date of the order.
19. Contact
For any inquiries regarding these CGV:
Email: info@aolone.eu
Email: info@aolone.eu
Last updated: 26.03.2026